HP Deskjet 955c Printer - printer is not printing

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printer is not printing

paper does not come out of the printer

Follow these instructions to correct the problem.

check the printer

Verify the following:

1.

The printer is connected to the power source.

2.

The cable connections are secure.

3.

The printer is turned on.

4.

The media is correctly placed in the In tray.

5.

The printer’s top cover is closed.

6.

The Rear Access Door is attached.

check the printer lights

1.

Lift the printer cover to verify that the print cartridges are properly
installed if the Print Cartridge Status light is blinking.

2.

If the

Power

light is blinking, the printer is in the process of printing.

3.

If the

Resume

light is blinking, press the

Resume

button.

reinstall the printer software

See the

Quick Start

setup poster for more information.

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paper jams when using the rear access door

1.

Remove the paper from the In and Out trays.

2.

Press the

Resume

button on the front of the printer.

3.

If you are printing labels, verify that a label did not become detached
from the label sheet while passing through the printer.

4.

Print the document if the paper jam is cleared.
Proceed to step 5 if the paper jam is not cleared.

5.

Open the Rear Access Door by turning the knob counter-clockwise and
removing the door.

6.

Remove the paper jam, then replace the Rear Access Door.

7.

Print the document.

See also:

printing with the hp deskjet printer

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printer does not turn on

The printer may have drawn too much power.

1.

Disconnect the power cord from the printer.

2.

Wait approximately 10 seconds.

3.

Reconnect the power cord to the printer.

4.

Press the

Power

button to turn on the printer.

If you continue to have problems, contact

HP Customer Care

.

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